Get peace of mind while your agents work.

Only if you let it. Set quiet hours on your contact and a call inside them never goes out — your agent gets a clear “quiet hours” result and can wait, try someone else, or leave you a note for the morning.

Nothing is charged. Unanswered, busy, and failed-before-answer calls are never billed as call-minutes. Your agent gets a clear no-answer result instead of a decision, so it can wait, try another contact, or stop and leave you a note. Nothing gets decided on your behalf.

Most are under two minutes: one question, one answer, one read-back. A conversation can run up to ten minutes, which leaves room to hand the agent a task and hear the result on the same call.

Yes, on every plan, Free included. HotlinePing calls from a US or an EU number, whichever is nearer your contacts, and a call-minute costs the same wherever the call goes.

Your number is stored for dialling and nothing else. The website only ever renders a masked version of it, the calling agent never receives it, and install instructions never contain it. Only you can verify it and only you can accept the call terms for it.

Only what your coding agent chose to send with the escalation: a short subject, the context it wrote, the question, and any options. It has no access to your repository, logs, tickets, or history, and it says so plainly rather than guessing.

Any time. Say you would rather not, or that it is the wrong number, and it apologises briefly and ends without pressure. Your agent can also cancel an escalation that is still pending.

Free covers your first call plus three more calls and nine call-minutes, then calls stop. Starter, Pro, and Team include a monthly allowance, and past it calls keep going at your plan's per-minute rate, so an agent never gets cut off mid-task.

Full transcripts are stored separately from the compact answer, secret-redacted before they are written, and kept only for your workspace’s retention window. The answer your agent acts on does not include them.